We are please to announce our 2009 feedback results. At the end of each placement, we issue both the client and candidate with a link to our online feedback forms. We ask the recipients to score us against a set of questions out of 5, with 1 being poor and 5 being excellent.
98% of candidates said they would recommend Athona to their colleagues and 96% of clients said they would use Athona again.
The average scores for 2009 are as follows:
Candidate Feedback (out of 5)
Our consultants' service
Registration Process - 4.60
Market Knowledge - 4.58
Politeness - 4.84
Professionalism - 4.80
Communication - 4.74
OVERALL - 4.68
Candidates last placement through Athona
Position match against requirements - 4.51
Pay Rate - 4.21
Location - 4.25
Payroll - 4.50
Overall - 4.55
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Client Feedback (out of 5)
Our consultants' service
Efficiency/Experience of Staff - 4.54
Candidate Documentation - 4.33
Charge Rates Compared to Other Agencies - 4.08
Invoicing Procedures - 3.92
Communication - 4.38
Overall - 4.46
Last candidate supplied
Position Match Against Requirements - 4.67
Knowledge and Skills - 4.48
Performance during placement - 4.42
Conduct and Behaviour - 4.64
Relationships with Staff - 4.36
Relationships with Patients - 4.44
Timekeeping - 4.54
Overall - 4.60
